Website Terms and Conditions
Last Update: 02 Jan 2021
Application of Terms and Conditions
Your Use of the Website
You may not use the Website to obtain or distribute material containing viruses or any other destructive materials or data or code which is able to corrupt, interfere with, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation of a computer system or hardware or software or the functionality or operation of any part of the Website and Content.
You are strictly prohibited from using the Website for “spoofing”, “hacking”, “flaming”, “cracking”, “phishing” or “spamming” or any other activity designed or aimed at achieving purposes similar or the same as the aforementioned acts.
You shall not intercept any information transmitted to or from us or the Website which is not intended by us to be received or used by you, and you shall be responsible for all electronic communications, information and content sent by you from any computer or electronic device to us, which for the avoidance of doubt will be sent at your own risk.
Subject to the further provisions of these Terms
1) the Website and Content may only be used by you for lawful purposes and shall not extend to the use of the source code of the Website and/or Content;
2) you may not frame, modify, copy, distribute, commercialise, sell exploit and/or alter the Website or Content or any part thereof or incorporate any part of the Website or Content in any other work, content or publication (including on other websites) or use the Website other than in accordance with these Terms.
Any restrictions on the use of the Website and Content shall also apply to any part of the Website and Content, which may be cached when using same.
You shall not misrepresent your identity or any other information in any communication or engagement with us (or our authorised representatives) or during your use of the Website and Content, including in the course of purchasing our products and services.
You shall not allow a third party to decompile, disassemble or otherwise reverse engineer or attempt to reconstruct or discover any source code, underlying ideas, algorithms, file formats, programming of the software forming part of the Website or any files contained in or generated by the software by any means whatever.
Confidentiality And Disclosure Of Information
We will take appropriate measures to ensure your personal information is kept confidential, however you understand that to balance our legitimate business interests we may share your personal information with:
our authorised employees, contractors, service providers, authorised dealers, distributors, representatives and/or agents who have a legitimate need to know your personal information;
our CRM service provider and third party merchant account and payment operators;
social media and marketing websites or platforms, including Google for purposes of advertising our content, products and services;
regulators, auditors, legal advisors, other professionals and affected parties in order to:
- a. obtain professional advice;
- b. comply with applicable laws and regulations; and
- d. protect the rights of the users of our Website, content, products and/or services under our Legal Agreements.
We may share information about users of our Website and/or Online Platforms in an anonymous or aggregate form with third parties including advertisers and business partners, to understand customer trends and patterns and manage and improve our business relationships.
Exclusion of Warranties and Representations
As far as the law allows, the Website and Content are made available without any representation or warranty whatsoever, whether express, implied or statutory, including without limitation any representation or warranty as to the operation, accuracy, integrity, compatibility, completeness, correctness, good-use, availability, performance, fitness for a particular purpose, merchantability, reliability or functionality.
Further, we do not warrant or represent:
(i) the security of any information provided, submitted or transmitted to or from us through the Website or otherwise;
(ii) the Website and Content will be error, omission or virus free or that your access will be uninterrupted and error free; and
(iii) that you will attain any particular result from your use or non-use of the Website and Content.
Accuracy of Information
You understand and agree that the information provided on or through the Website and Content including the details regarding prices, offers, products and services may change from time to time. The Website and Content may therefore not always contain the correct or most up-to-date information, details and descriptions.
While all reasonable effort has been made to ensure the accuracy of the information provided on or through the Website and Content, we do not guarantee the accuracy of such information or that the information is current and applicable to you. You acknowledge that the Website, and Content may contain technical, typographical or other inaccuracies or errors for which we shall not to the fullest extent permitted by law be liable for.
We reserve the right to make changes, corrections, updates and/or improvements to the Website and Content at any time without notice.
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. Any assignment or transfer by you shall be null and void.
We reserve the right to terminate your access to the Website and Content at any time, for any reason, without notice. To the extent permitted by law, your obligations under these Terms shall survive termination of your access to the Website and Content.
Violation of Terms
Please report any violations of these Terms including any documents incorporated herein by reference that you become aware of by contacting us at [email protected]
Any failure to act by us with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches by you or others.
By using the Website, you agree that all notices, disclosures, agreements and other communications (“Data Message”) sent by us satisfy all legal requirements, including but not limited to the requirement that such communications should be “in writing”.
You agree specifically that:
(i) an electronic signature is not required by you or us for purposes of agreeing to these Terms;
(ii) your accessing and using the Website and Content is sufficient evidence of your agreement to these Terms and the terms of any documents incorporated by reference;
(iii) a Data Message sent by electronic means by you to us will only be treated as having been received by us when an acknowledgment of receipt is sent by us personally or a person who had authority to act on our behalf in respect of that Data Message.
Interpretation and Dispute Resolution
These Terms including any documents incorporated by reference and the relationship between us shall be governed and construed in accordance with the laws of the Republic of South Africa.
You agree to notify us of any issues or dissatisfaction that arises via email correspondence prior to taking any legal action. Should we be unable to seek resolution within a reasonable time, you agree that the dispute shall be finally resolved through arbitration, before a single arbitrator, in accordance with the Arbitration Act, 1965 and the Commercial Arbitration Rules of the Arbitration Foundation of South Africa.
We shall jointly appoint and agree on the arbitrator but failing agreement between us within 10 (ten) business days of the arbitration being demanded, we shall appoint the arbitrator in our sole discretion.
The arbitration shall be held in Johannesburg and the parties shall endeavor to ensure that it is completed as expediently as possible without delay after notice requiring the dispute to be referred to arbitration is given or demanded. Should you unduly delay, frustrate or fail to take action to commence, progress or complete the arbitration proceedings you shall waive your rights to arbitration and any other legal action and your claim will be regarded as having prescribed.
The ruling of the arbitrator, in the absence of manifest error, shall be final and binding on the parties and the party in whose favour the award is granted shall be entitled to all reasonable fees (including attorney fees) and the costs necessary to enforce the decision of the arbitrator.
In the event of a dispute, you agree not to engage in or be responsible for any defamatory, harmful, negative or disruptive behaviour or communications, whether private or public that could adversely affect us, our business, Website, Content or good will in any manner whatsoever.
Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision, nor will it affect any of our or your accrued rights or liabilities nor the coming into or continuance in force of any provision of these Terms which is expressly or by implication intended to come into or continue in force on or after termination of these Terms.
If any provision in these Terms is or becomes illegal, invalid or unenforceable such provisions shall be ineffective to the extent of such prohibition or unenforceability and shall be treated as having not been written and severed from the balance of these Terms, without invalidating the remaining provisions of these Terms.
Your Agreement to These Terms
Intellectual Property Rights
You agree that personal information made available by you for viewing by others on or through our Website, content, social media pages or other websites (“Online Platforms”) can be used and stored by others. We may collect the personal information that you disclose, however, we cannot be liable for the use, security, storage or improper use of such personal information you voluntarily post on Online Platforms.
Collection of Personal Information
Please do not email us confidential information (or disclose the confidential parts of your communication) as all emails and communications sent by you to us including but not limited to questions, ideas, concepts, comments, testimonials, feedback, suggestions and the like may be used by us in the development, promotion and marketing of our Website, Content, products and services, or for any other purpose whatsoever without compensation or accreditation to you.
The provisions below
((1) Disclaimers, (2) Indemnity and Limitation of Liability, (3) Exclusion of Warranties and Representation and (4) Accuracy of Information) constitute an assumption of risk and/or liability by you and limits and excludes liabilities, obligations and legal responsibility, which we will have towards you and other persons.
These provisions also limit and exclude your rights and remedies against us and place various risks, liabilities, obligations and legal responsibilities on you. Please ensure that you have read and understood these provisions.
The information provided on or through the Website and Content is intended and produced for general information purposes only and should not be relied upon by you as professional advice (including but not limited to design, safety, health, investment and/or financial advice) or used in replacement or substitution of professional advice of any kind.
While due care has been taken in preparing the information provided on or through the Website and Content, you agree that we cannot be liable for any acts, omissions, direct, indirect, incidental, special or consequential loss or damage arising out of or in connection with your use of the Website and Content whether caused by negligence, breach of contract or otherwise.
You understand and agree that we are not, nor can we ever be responsible for any increase or decrease in the value of your property (movable and immovable), any of your financial, business, personal or other results. Your use of the information (including recommendations) provided on or through the Websites, Content or otherwise is at your own risk, with no direct or indirect liability on us.
You understand and agree that we can never be responsible for any physical or mental illness, disease, injury, harm or conditions you may have or develop in the and that your use or non-use of the information (including recommendations) provided on or through the Website and Content is at your own risk, with no direct or indirect liability on us.
Neither us nor any of our agents, officers, subsidiaries, affiliates, partners, successors, assigns, directors, service providers, distributors, authorised dealers, contractors, suppliers, employees or representatives (“Ancillary Parties”) are (or can ever be) responsible for your personal choices, actions or omissions before, during or after your use (or non-use) of the Website and Content. You agree that you are solely responsible for your actions; decisions and results based on your use, or non-use of the Website and Content.
Indemnity and Limitation of Liability
To the fullest extent permitted by law, you agree to defend, indemnify us and hold us and our Ancillary Parties harmless from and against any and all claims, actions, applications, demands, direct, indirect, incidental, special or consequential loss or damage including but not limited to loss of income, revenue, profits, savings, business, time and goodwill, all liabilities, costs, debts, and expenses (including professional and attorney fees) whether caused by negligence, breach of contract or otherwise, arising out of or in connection with:
i) Your use of and access to the Website and Content;
ii) Your use of any External Websites or services linked thereto whether recommended or linked on the Website, in our Content or otherwise;
iii) Your inability (for any reason whatsoever including but not limited to security breaches, operational delays, computer viruses and system and other updates) to use and access the Website;
iv) Your violation or breach of any of these Terms and any documents incorporated herein by reference;
v) the unauthorised use, access to or theft of your information and/or data;
vi) Your violation of any third party right, including without limitation any copyright, trademark, trade secret or other intellectual property or privacy right; and
vii) Any claim that the Website and/or Content caused damage to a third party.
To the extent permitted by law:
i) our total liability and the total liability of our Ancillary Parties shall be limited to the amount of R100 (one hundred Rand), save where you purchase any of our Products and/or Services in which case our total liability and the total liability of our Ancillary Parties shall be limited to the amount you paid to us for the purchase of our Products and/or Services;
The Website and Content may contain links to third party websites, including but not limited to distributor and approved dealer websites (“External Websites“). These links are provided “as is” and for your convenience only and are not an endorsement by us of the content, information or views expressed thereon.
If you link to External Websites, you will be subject to those External Websites’ terms and conditions, privacy and other policies, therefore we advise and recommend that you review and comply therewith. We do not take any responsibility for the content and information that appears on External Websites (even if our Website or Content is linked thereon), nor do we accept liability for any damage or loss of any nature whatsoever and howsoever arising from your use of such External Websites, which use is at your own risk.
You agree that we cannot be liable for any illegal, offensive or defamatory communication, information or content on any External Websites or any behaviour associated or in connection therewith.